Privacy Policy

Effective Date: August 8, 2025

Introduction

Rockfish Solutions LLC (“we,” “us,” “our,” or “Rockfish Solutions”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you interact with our website and services.

Information You Provide to Us

When you engage with Rockfish Solutions, you may provide us with personal information including your name, email address, phone number, company name, job title, and business address. We collect this information when you fill out contact forms on our website, subscribe to our newsletters, request information about our services, or enter into a business relationship with us. Additionally, you may provide us with information about your marketing needs, business goals, and other details relevant to the digital marketing services we provide.

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes your IP address, browser type and version, operating system, referring website, pages visited on our site, time and date of visits, and other diagnostic data. We use cookies and similar tracking technologies to collect this information and improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

How We Use Your Information

We use the information we collect for various business purposes to provide, maintain, and improve our services. We process your personal information to respond to your inquiries and fulfill your requests for information about our digital marketing services. We use your contact information to communicate with you about our services, send you marketing communications (where you have opted in to receive them), and provide customer support. Your information helps us understand your business needs and customize our digital marketing solutions accordingly.

We also use collected information to analyze website usage patterns and improve our website’s functionality and user experience. This data helps us detect and prevent fraudulent activity, ensure the security of our systems, and comply with legal obligations and enforce our terms of service.

How We Share Your Information

Rockfish Solutions does not sell, trade, or rent your personal information to third parties. We may share your information in certain limited circumstances to conduct our business operations effectively.

We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties include web hosting providers, email service providers, analytics providers, customer relationship management systems, and other vendors who support our business operations. All such third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose your information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure storage systems, access controls, and regular security assessments. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information. You may request access to the personal information we hold about you and request that we correct any inaccurate information. You have the right to request deletion of your personal information, subject to certain legal exceptions. You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

If you are a resident of certain jurisdictions, you may have additional rights under applicable data protection laws, including the right to object to processing, request data portability, or withdraw consent where we rely on consent as the legal basis for processing.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Rockfish Solutions LLC
2025 Riverside Dr Ste 35016, Columbus OH 43221
Email: support@rockfishsolutionsllc.com
Phone: 614-665-5888

We will respond to your inquiry within a reasonable timeframe and work to address your concerns in accordance with applicable law.