Terms of Use

Agreement to These Terms

These Terms of Use (“Terms”) govern your access to and use of the website at rockfishco.com (the “Website”), operated by Rockfish Solutions LLC (“Rockfish Solutions,” “we,” “us,” or “our”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Our paid services are provided under a separate written proposal or service agreement (the “Service Agreement”). If these Terms conflict with a signed Service Agreement, the Service Agreement controls for the services it covers.

About the Website

The Website describes our Google Ads management and search engine optimization services and lets you contact us or request a call. Information on the Website is provided for general informational purposes. It is not a binding offer, and nothing on the Website creates a client relationship until we both agree to a Service Agreement.

Our Services

Rockfish Solutions provides Google Ads management, search engine optimization, landing page development, and conversion tracking and reporting. The scope, deliverables, and fees for each client are set out in the Service Agreement. The following terms describe how our services generally work:

• Management fee. Our standard management fee is $1,000 per month and covers Google Ads spend of up to $5,000 per month. Above that level, the fee scales with Google Ads spend as described in your proposal.
• Ad spend. Advertising spend is paid to Google (or the relevant platform) and is separate from our management fee. You are responsible for ad spend charged to your account.
• Billing. Management fees are invoiced on the first day of each month with 30-day payment terms, unless your Service Agreement says otherwise.
• Term. Engagements renew on a rolling 30-day basis. Either party may end the engagement at the end of any 30-day period by giving written notice before the next period begins, unless your Service Agreement says otherwise.
• Account ownership. Your Google Ads account belongs to you and remains in your name. You will give us the access we reasonably need to manage it, and you may remove that access at any time.

No Guarantee of Results

Search advertising and search engine optimization depend on factors outside our control, including search engine algorithms, competitor activity, market demand, your offer, your website, and how quickly you respond to leads. We do not guarantee any particular ranking, traffic level, number of leads, sales, revenue, or return on ad spend. Performance figures and examples on the Website describe past results and do not predict future results.

Client Responsibilities

If you become a client, you agree to provide accurate information about your business, offer, and goals; give timely access to the accounts and assets we need; make sure the products, services, and claims you advertise are lawful, truthful, and substantiated; and comply with the policies of Google and any other platform we manage on your behalf. You remain responsible for the content of your business and for following the laws that apply to your industry.

Third-Party Platforms

Our services rely on third-party platforms such as Google Ads, Google Analytics, Google Business Profile, and customer relationship management tools. Those platforms set their own terms, policies, pricing, and features, and may change them or suspend accounts without notice. We are not responsible for the actions of third-party platforms.

Use of the Website

You agree to use the Website only for lawful purposes. You agree not to:

• interfere with or disrupt the Website or its servers;
• attempt to gain unauthorized access to the Website or any related system;
• use automated means to scrape or collect data from the Website in a way that burdens it, except for ordinary search engine and AI search indexing;
• submit false, misleading, or another person’s information through our forms; or
• use the Website to transmit malware or any unlawful, harassing, or infringing material.

Intellectual Property

The Website and its content, including text, graphics, logos, images, and design, are owned by Rockfish Solutions or its licensors and are protected by intellectual property laws. You may view and share links to the Website for personal or business evaluation, but you may not copy, modify, distribute, or create derivative works from our content without our written permission. Ownership of work product created for a client is governed by the Service Agreement.

Names and logos of other companies on the Website, including client work samples, belong to their respective owners and appear for illustration only.

Submissions and Communications

When you submit information through our contact or inquiry forms, you agree that we may contact you by phone, text message, or email about your inquiry and our services, as described in our Privacy Policy. You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us. Message and data rates may apply to text messages.

Third-Party Links

The Website may link to websites we do not operate, such as social media profiles. We do not control and are not responsible for the content or practices of those sites. Visiting them is at your own risk.

Disclaimer of Warranties

The Website is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Rockfish Solutions and its members, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from your use of the Website. For paid services, our total liability is limited as stated in the Service Agreement and, absent a limit there, will not exceed the management fees you paid us in the three months before the claim arose. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

Indemnification

You agree to defend and indemnify Rockfish Solutions against claims, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Website, your violation of these Terms, or, for clients, the products, services, content, and claims you ask us to advertise.

Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of the Website will be brought in the state or federal courts located in Franklin County, Ohio, and you consent to their jurisdiction. Disputes under a Service Agreement are governed by that agreement.

Changes to These Terms

We may update these Terms from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the Website after an update means you accept the revised Terms.

Contact Us

If you have questions about these Terms, please contact us at:

Rockfish Solutions LLC
2025 Riverside Dr Ste 35016, Columbus OH 43221
Email: contact@rockfishco.com
Phone: 614-665-5888